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A Flexible, Network-aware Online Help Technology

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Frequently Asked Questions

How does FlexHelp Work?

FlexHelp requires two main components, an authoring tool (FlexHelp Author) which can be used to create FlexHelp systems, and a run-time component which is installed on end-users' computers and allows FlexHelp buttons and panels to be displayed.

The run-time component can be distributed royalty-free and is a very small program which uses minimal resources on the user's computer. The user can control the operation of the run-time software with the FlexHelp Settings utility. This utility lets the user turn off FlexHelp completely or disable individual help systems.

Does FlexHelp Modify the user's Applications/Windows itself/the Registry/etc?

No. FlexHelp runs completely separately from the "host" applications. While FlexHelp buttons and panels appear to be "attached" to the host application, in fact they are completely separate and can be easily disabled by the user with the FlexHelp Settings utility.

Absolutely no modifications are made to program files, global system settings or the Windows registry.

Can I maintain the FlexHelp files on a network so that buttons and panels can be added/removed/updated without the need to change files on the end users' computers?

Yes. FlexHelp is designed to do this

How long does it take to create a FlexHelp system?

It is really up to you. If you display information in simple text format or in HTML, you can put together a system in minutes.

If you want to use formats such as Windows Help or HTML Help which require special authoring tools, it may take longer.

Because it is so easy to update FlexHelp systems, you always have the option of getting a simple solution out quickly and then later replacing it with more elaborate documentation as time permits.

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FlexHelp is a trademark of Solutionsoft.
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