Introducing FlexHelp

FlexHelp is a unique new technology which lets Help Desk/Support staff roll easily out their own custom online help for the 3rd party applications they support. For the first time, the support organization can get critical information to users at the problem point within applicatons—before the user picks up the phone and calls the help desk.

FlexHelp is a flexible online help system that allows you to easily add context-sensitive help topics to specific dialog boxes and windows in any Windows application. With FlexHelp, you can add help topics using simple drag and drop techniques—without any need to access the program source code or recompile applications.

In addition, FlexHelp systems are network-aware—so new help topics can be added or existing topics can be modified simply by updating the files in a central network location—and all users will see the updated information almost immediately. This lets the support staff get updated information information to users immediately after new issues or problems arise.

As its name implies, FlexHelp is highly flexible. You can spend a few minutes creating text pop-up topics and attach them to the proper dialog boxes in an application. Or you can spend hours creating a complex context-sensitive help system using technologies like WinHelp, HTML Help or standard HTML.

FlexHelp works with Windows 95, 98, NT and 2000 and can be used to add help topics to both 16- and 32-bit applications.

Detailed Information

FlexHelp compared with Traditional "Production" Help Technologies

What can you do with FlexHelp?

How can the Help Desk staff and others use FlexHelp?

Frequently Asked Questions

Download a FREE Pre-Release Copy of FlexHelp

You can also download a white paper in Microsoft Word format. The white paper contains the same information as this website, but may be useful if you prefer a document which can be easily printed..